Frequently asked questions

What are your store hours?


We are open from 7am to 6pm Monday thru Saturday and closed on Sundays. We are also closed on major holidays as well.




Do you sell gift certificates?


Yes we do! Just ask a cashier and they will sell you one for any amount you'd like.




Do you have a walk-in humidor?


Yes! We have a very large humidor room specifically for premium cigars. As you walk in, go straight into the door ahead and help yourself.




I don't know anything about premium cigars. Is there somebody that can help me?


Yes we can definitely help. Just ask for Dave and he will make you a great recommendation for any smoker whether they are avid smokers, casual smokers, etc.




Do you have a drive-thru?


Yes we do! It is located around the back of the building.




What is your return policy?


As long as you do not open the product and you recently purchased the product, we will most likely accept the return and give you your money back.




Can I bring my kids into the store with me?


Unfortunately, no. Illinois does not legally allow anybody into the building unless they are 18 years or older. We apologize for this inconvenience.




You do not have the product I want. Can you order it for me?


We will try our best to order the product for you depending on what it is. If we can order it then absolutely!




Can I smoke inside your shop?


Yes you can!